About Workforce Language Services

Workforce Language Services, LLC is dedicated to bridging language and culture in the workplace, community and beyond, thereby enhancing overall business profitability, creating opportunities for employee advancement, increasing respect across cultures and strengthening our communities.

We offer translation, transcription and interpretation services in over 50 languages and onsite customized language training in over a dozen languages. And fort those looking to learn a language for travel, family or fun, we also operate a language school for adults and kids: Multilingual Chicago.

As of January 2012, we are officially operating under the name Multilingual Connections. We came to realize that the "workforce" component of our name was too limiting given our broad scope of services. What we do is help individuals and organizations connect with their communities and the world through teaching and translating, and we feel our new name is a better reflection of that.

We are a woman-owned business with WBE certification from the WBENC, State of Illinois, City of Chicago and Cook county. We are DBE certified through Metra and a member of the American Translators Association (ATA).

Our Team

Dr. Jill K. Bishop, Founder & President

Workforce Language Services was founded by Jill Bishop, PhD. A Linguistic Anthropologist, she has taught English and Spanish around the world and has researched, written and lectured extensively on the subject of language and culture.

Prior to founding Workforce Language Services, Jill worked on developing and implementing language, culture and diversity training programs for 130 Chipotle Mexican Grill locations. In addition to her MA and PhD, Jill has a BA in the Teaching of Spanish. She has taught at UCLA, Kendall College, Robert Morris College, Loyola Marymount University, Oakton Community College, Harper College and Triton College.

To contact Jill, email

Hilary Hodge, Operations Director

Hilary has been passionate about language since she was a child. She attended Kenyon College in Ohio where she earned a BA in Spanish, Italian and Philosophy. She then received an MA in Linguistics and TESOL from the University of Florida. For the past decade, she has taught on-site workforce English language classes for construction, hospitality, home health care and restaurant properties. She worked for Oxford University Press for four years in the English Language Division teaching division. She now spends her time directing the Workplace English and Spanish language training services offered at WLS.

To contact Hilary, email

Meredith Veto, Senior Translations Manager

Meredith attended Guilford College in Greensboro, N.C., where she earned a BA in Spanish with a concentration in Communications. She came to WLS after working as a reporter and web editor for the most widely circulated English-language newspaper in Mexico. She now spends her time managing our multilingual translation and transcription clients, as well as contributing to our blog.

To contact Meredith, email