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Candie-Castleberry-Singleton, UPenn Medical Center’s chief diversity officer, uses a strategy of inclusion that penetrates the entire culture of an organization, which she believes results in more truly diverse and inclusive workplaces.  She contrasts this “built-in” strategy with what she calls “bolt-on” initiatives. 

From the Pittsburgh Post-Gazette article:

[Bolt-on initiatives] involve attaching diversity recruiters and diversity trainers to companies and slashing those people and programs in tough economic times….

….At UPMC, where her challenge is to promote inclusion for 48,000 employees, Ms. Castleberry-Singleton is launching the Center for Inclusion in Health Care. The effort will focus on inclusion through four channels: the company, the culture, the customer and the community.

The plan for the company involves a strategy of talent acquisition and development that includes career and leadership training. “It becomes a thread of all your learning, not just a stand-alone program, not just filling in a box saying, ‘I’ve been to diversity training.’ “

Castleberry-Singleton’s approach is a refreshing change from diversity programs that merely fulfill legal requirements.

Click here to read more about her approach and how it’s being implemented with UPenn Medical Center’s 48,000 employees.