Workforce Language Services

Brigido Oregon, a West Michigan migrant farm worker from Texas, was chained, jailed and threatened with deportation for 17 days, all while pleading his innocence. Oregon is in fact a legal citizen of the United States, but immigration officials didn’t believe him.

Oregon shared his story at a public hearing for the Michigan Civil Rights Commission in August. The Commission intends to bring to light violations against farm workers, which are unfortunately commonplace.

The state agency’s intent is to make it easier for farm workers to file complaints, said civil rights’ commission chairman Matthew Wesaw. The commission also plans to issue a public report on it’s findings in October — the first time in 40 years that the commission has conducted a study on farm worker violations, said Wesaw.

“What we’re seeing is that things aren’t just the same, they’re worse than ever before,” Wesaw told approximately 70 people gathered at the GVSU meeting.

State civil rights officials are investigating several reports of poor living conditions and employers not paying promised wages. Some farm workers have reported being threatened with deportation if they complained about conditions or treatment.

Click here to read the full story from the Muskegon News. Also see related article, “Tempers flare between state agencies over farm workers’ civil rights violations.”

Low-wage workers are consistently denied proper payment—some paid less than minimum wage, and some not compensated for overtime—a new study found. 68% of workers interviewed in New York, Los Angeles and Chicago reported a pay-related violation in the previous week.

The New York Times reports that the study’s authors were surprised by the prevalence of the violation.

“The conventional wisdom has been that to the extent there were violations, it was confined to a few rogue employers or to especially disadvantaged workers, like undocumented immigrants,” said Nik Theodore, an author of the study and a professor of urban planning and policy at the University of Illinois, Chicago. “What our study shows is that this is a widespread phenomenon across the low-wage labor market in the United States.”

Also surprising is the extent to which the bad practice affects women and especially immigrant workers. African-Americans had a violation rate almost triple that of whites.

The report brings up the fact that employers often discourage workers from filing workers’ compensation for missed days and medical care: only 8% of workers who suffered injuries on the job did so.

Low-wage workers take a 15% hit to their salaries due to these violations, but the economy suffers too:

“These practices are not just morally reprehensible, but they’re bad for the economy,” said Annette Bernhardt, an author of the study and policy co-director of the National Employment Law Project. “When unscrupulous employers break the law, they’re robbing families of money to put food on the table, they’re robbing communities of spending power and they’re robbing governments of vital tax revenues.”

Read the full NYTimes article here.

The Bureau of Labor Statistics reported a 17% drop in Hispanic fatalities between 2008 and the year before, from 937 to 774 deaths. CNN reports:

Since records began being collected in 1992, statistics have shown that Hispanic workers are killed in the workplace at a higher rate than other ethnic or racial groups.

In 2001, the disparity was the most striking. Hispanics suffered fatal injuries at a rate of 6 out of 100,000 workers that year, while the rates for white and black workers were 4.2 and 3.8, respectively.

The statistics released Thursday show the gap is closing.

The gap may be closing somewhat, but the drop is probably related more to the poor economy and lack of work than an improvement in conditions. “I think we will see an increase when activity picks up,” said Teresa Molina, president of the board of directors of Sunflower Community Action in Wichita, Kansas.

Lack of understanding safety issues because of the language barrier, as well as exploitation (workers not being provided proper safety tools, and being overworked) are factors that contribute to the disproportionate rates of injuries and fatalities of Hispanics on the job.

Click here to read the full CNN article.

New Bedford, MA believes that their community will succeed when immigrants have more opportunities in the workplace. Local business and civic leaders have launched an initiative called English Works Campaign that helps to eliminate the long waiting lists for English classes.

Anthony R. Sapienza, president of Abboud, a New Bedford manufacturer of men’s clothing, believes proficiency in English helps businesses and opens up more job opportunities to the workers.

Business leaders like Sapienza have seen the effects of workers learning English on the job. Workers can better understand their duties and communicate with management, creating a more productive workforce and local economy.

Sapienza says English skills increase efficiency, reduce errors, and improve employee retention. Immigrants can also feel more integrated into their new communities, and can better help their children who are growing up in English-speaking schools.

Manufacturing emphasizes these days an approach known as “lean manufacturing,” which involves teamwork. This type of collaboration is not possible with “15 different people speaking 15 different languages,” Sapienza said.

Beyond that, there are jobs requiring customer service or computer skills, where it helps to speak English, he said.

Learn more about what New Bedford is doing to improve its community and workplaces here.

For past generations of Hispanics in the United States, becoming part of a corporate entity was sometimes viewed as “selling out.” But for second and third generations, that attitude is changing.

Many Hispanics came to the United States to take advantage of college education, and young Hispanic professionals these days are beginning to reap the benefits. Not only are they climbing the corporate ladder at higher rates than in the past, many are becoming business owners in sectors where Hispanics were previously underrepresented—technology, engineering, finance and law.

Roberto Cornelio, 51, director of the chamber’s Hispanic Entrepreneurship Center, says it’s not just mom-and-pop businesses, either.

“Traditionally, the Hispanic business community focused on providing goods and services to the Hispanic community,” Mr. Cornelio says. “That’s changing. It’s still an important part of our community, but people have been exposed to many other opportunities. We’re seeing people go into technology, and a number of Hispanics have opened professional services business.”

A Chicago Business article quantifies the shift:

• Between 2003-2008, Hispanics in management, business and financial operations rose from 5.9% to 7.5%
• In the same period, Hispanics in chief executive positions rose from 3.3% to 4.8%
• The Illinois Chamber of Commerce has grown 1,000% in the last several years
• 6,787 Hispanics earned MBAs in 2007, making up 4.6% of the degree-holders

And still, there’s a long way to go:

• Hispanics comprise about 15% of the state of Illinois’s population, but only 4% of Illinois businesses are Hispanic-owned (the number is growing, however)
• Hispanics hold 234 seats on Fortune 1,000 corporate boards, only 2.3% of all seats
• There are just six Hispanic CEOs represented in the Fortune 500
• 71% of Fortune 500 companies have no Hispanics on their boards

Many Hispanic business leaders quoted in the article believe that Hispanics will continue to push for more recognition in the business world. Says Leopoldo Lastre, president of the Hispanic Lawyers Assn. of Illinois, “We will see more gains as long as there are opportunities. We’re not looking for the bar to be lowered.”

Click here to read the full article.

With immigration reform on the horizon and a potential mandate that all immigrants speak English, a new dilemma arises: where can people learn English? ESL classes aren’t always available due to long waiting lists and state budget cuts.

Moreover, it’s been reported that only 39% of ESL students reach a proficiency that can advance them to the next level. Why? Because with work and family responsibilities, students rarely have the time to devote to a full course load.

The solution, Marisa Trevino proposes in a USA Today editorial, is teaching immigrants English at work, embracing a shared responsibility between employer and employees. Not only could the employer get a future tax break, they are training their employees in an essential skill necessary to perform their job. Case in point:

TV station WFAA found that hundreds of low-level commercial aircraft mechanics in Texas had the necessary skill set for the job, but they lacked the language skills to communicate with supervisors or to read repair manuals. The report prompted Congress to demand that by March, the Federal Aviation Administration require all mechanics to be proficient in English.

McDonald’s is also following suit. They’ve created a 22-week ESL program for entry level management workers. The classes combine onsite and virtual language learning. Trevino concludes:

McDonald’s has learned what many ESL programs already have confirmed: The will to learn English is there. Smart companies will follow suit. It’s a win-win-win situation for employer, employee — and country.

Click here to read the full editorial.

We can help! To find out about WLS’s onsite English and Spanish language classes, click here.

A UCLA study shows that Latino-owned businesses are moving in an upward trajectory: there’s been a 3.43% increase in growth between 1997 and 2002, with $35 billion in sales generated in 2002.

The study points to some strengths and weaknesses of Latino businesses, which occupy the largest percent of minority-owned businesses and therefore make a greater impact on the regional economy.

“Latino firms are in critical sectors of the economy, both traditional sectors that need to remain strong and entering new sectors like the green jobs sectors that are going to grow the regional economy,” said [Dr. J.R. DeShazo, Director of the Lewis Center in the UCLA School of Public Affairs].

One strength: Latino-businesses are more likely to offer a higher return on investment. One weakness: the Latino business sector lacks technical and banking assistance, which are both key to a business’s long-term growth. Latino businesses tend to be underserved by banking institutions and are more vulnerable when making banking decisions.

The study calls for more policy advocacy for Latino businesses.

While Latino political engagement has increased over the last decade, Latinos have not done as much in advocating for its business community, according to DeShazo. The lack of time and resources, as well as the lack of access to business associations in the region may be factors in the current state of Latino business people’s civic engagement, he says. “One of the most important things we can do as an organization is policy advocacy,” DeShazo said.

To read the full article and more about the study’s recommendations, click here.

2007 saw 937 Hispanic worker deaths compared to 533 in 1992 (a 76% increase); nationwide, total fatalities have dropped in that time period (USA Today reports.) Texas alone reported 50 Hispanic workplace deaths last year.

While an increase of Hispanics in the general workforce has increased as well, it’s clear that there are other reasons causing the discrepancy. First, there’s the language barrier—workers who aren’t able to communicate important information to their supervisors, and vice versa, can miss important instructions that lead to accidents. Then, illegal workers are often exploited—not given proper safety tools for example, or are overworked.

Some more reasons cited:

Workers without legal documentation to be in the U.S. are less inclined to join a union, which helps protect workers, or protest when conditions seem dangerous, said Raj Nayak of the California-based National Employment Law Project. “They’re doing the most dangerous work for longer hours,” Nayak said.

Click here to read the full USA Today article, where most info is gathered from the U.S. Bureau of Labor Statistics.

Relatedly, many workers and their families are not aware of their right to compensation when an accident occurs (legal and illegal workers alike).  See post “Lack of safety training keeps Hispanic construction workers dangerously out of the loop.”

Even though Tom Zabkowski has lived in the United States for almost 20 years after immigrating from Poland, he struggles to lose his accent. What’s more, he believes it’s holding him back in job interviews.

Many people with foreign accents have recently been taking accent-reduction classes because they don’t feel that they are being understood, and are therefore less marketable. Accent-reduction coaches interviewed for the Tribune report say they’ve seen a recession-related increase in students.

Employment experts say it’s not just Zabkowski who’s putting in the effort to make himself clearer and more marketable — in this down economy, every advantage helps when applying for a job, and accent reduction is part of that.

Stephanie Bickel, who runs a speaking firm with six instructors in Chicago, says that some people are not coming in to reduce a foreign accent, but to change the tone of their voice to sound more professional. “There’s been a noticeable increase in [American] men and women seeking to lower the pitch of their voices,” Bickel said. “It’s a trend that seems to be recession-related.”

Read the full story here.

A recent construction fatality caught the attention of the U.S. Hispanic Contractors Association. Worker Fontino Cortes Cruz lost his life when he was struck on a highway by a speeding motorist, who then fled the scene. Unfortunately, this happens all too often.

Construction comes in second behind mining as the most dangerous career: an average of 3.3 people, 2.4 of whom are Hispanic, die every day in construction (and often highway) related accidents.

Research gathered by the association reports that Hispanic workers account for 55 percent of the construction workforce in Texas. Fuentes said research gathered by The Bureau of Labor Statistics states foreign-born Hispanics account for 76 percent of all Hispanic construction workers and account for 66 percent of federal injuries.

Despite these numbers, OSHA has not adequately provided safety guidelines in Spanish, Fuentes said, even after former President Bush passed legislation in his first term that required building codes to be translated.

These startling numbers are a testament to the importance of all workers, especially non-English speakers, understanding safety guidelines of their workplace, whether on the highway or in a skyscraper. The association offers OSHA training courses to construction workers, whose goal is to educate construction workers in their native language.

Workforce Language Services also offers construction safety training in Spanish and English.

To read the full article, click here.